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CUSTOMER CARE

 

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RETURN/SHIPPING

RETURN/SHIPPING POLICY

Last updated October 1, 2022
Thank you for your purchase.  We hope you are happy with your purchase.  However, if you are not completely satisfied with your purchase for any reason, please contact us so that we can find a solution.  Please see below for more information on our return policy.  
We will happily accept returns of most items within 30 days of the date of purchase for a refund.  All returned items must in new and unused condition in the original packaging.  Items found damaged or used will not be eligible for return (except for manufacturer defects).  In the case  of a manufacturer defect, you must contact us within 5 days of receiving the item. Purchase verification is required on all returns. No returns on clearance and final sale items.

To return an item, please fill out this form and we will get back to you. 

Please note, you will be responsible for all return shipping charges.  In the event any returned item does not meet the correct return reason or product quality standards, A&R Blazing Star Creations LLC reserves the right to deduct the shipping charges from the returned item.  Returned items that are worn, washed, damaged (except for manufacturer defects), or are past the return period will not be accepted.  We strongly recommend that you use  a trackable method to mail your return.  

​After receiving your return and inspecting the condition of your item, we will process your return.  It will likely be sooner, but please allow at  least fifteen (15) days from the receipt of your item to process your return.

EXCEPTIONS

​Please Note

  • Sale items are FINAL SALE and cannot be returned.

Shipping Policy

Orders cannot be changed, modified, or canceled after checkout has been completed.

Orders with standard shipping have varied shipping times, but will usually be processed and shipped within 5-7 business days. Processing and shipping times do not include weekends and holidays, which may delay your order.  Other variables out of our control, including inclement weather, may have also an impact on shipping times.

Please allow plenty of time for your orders to arrive, especially around the holidays.

If we receive a package back from the shipping carrier due to the address provided being undeliverable, you are responsible for contacting us and paying the full shipping cost for your item to be reshipped. 

Standard Shipping

All orders shipped within the continental USA over $100.00 receive free standard shipping.

Orders shipped via standard shipping will be processed and shipped as soon as possible, usually within 5-7 business days. The cost for standard shipping on orders under $100.00 varies depending on product.  Although we provide estimates for arrival of your order, we cannot guarantee your order will arrive within that time. We do not ship on weekends and holidays, which may delay the processing and shipment of your order. Shipping & handling delays, although infrequent, may delay your order. 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

info@arblazingstar.com

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